Copthorne Hotel & Resort Bay Of Islands

My husband and I needed sometime out. Our experience was absolutely wonderful. The room, the comfort of the bed was luxurious. It bought great joy to my exhausted body. To be able to access the spa and pool was the highlight of our stay. The staff were beautiful and helpful. I could tell one staff was new, as she did not seem very well-informed of taking orders in the bistro. But once, the other staff member who knew the processes, the service was top-notch. I have no hesitation to recommending you. We hope to access your services in the near future. Just what a burnt-out person needed to rejuvenate. Thank you.

Easy check in and check out. Staff were amazing. Our room was on pool side and had views of the beach, perfect size for a family of 2 adults and 1 child. Beds were soft and comfy. Shower over bath, great pressure on the shower. Pool and spa were amazing, towels provided. We joyed a semi game of tennis, tennis racquets and balls provided. Loads of parking. The best part of our stay was the food. OMG the food was amazing, from dinner to desserts, to room service and the breakfast buffet had everything you could have wanted, has been the best food we have ever had at any motel/hotel/resort.

Location was good and property was good

Beautiful surroundings, esp the pool area, and the large grassy areas and palm trees by the sea, felt like we were in Fiji! Friendly staff, especially Malinda at reception, everyone we encountered was friendly. Loved hearing the tui birds singing in the trees at the property. The outdoor bar area was lovely and nice bar snacks.

Beautiful location with park like feel. Rooms were clean and tidy. Swimming pools were great and open late, which was awesome as we arrived later in the evening. Had dinner and breakfast, which was both buffet - dinner was disappointing but it was later in the evening for the buffet, should have ordered off menu, some of those meals looked great. Breakfast was great and plenty to have.